Reference

Terms Conditions for Your Xbaji Account

These terms set out how you open and use your Xbaji account, place bets on cricket and football markets, play casino games, deposit through bKash, Nagad or Rocket, and request withdrawals.

Account RulesWallet TermsBet SettlementWithdrawal PolicyDispute Process
Xbaji Terms Conditions for Your Xbaji Account
ACCOUNT SAFEGUARDS

How We Enforce This Agreement

We built this terms framework around the way Bangladesh players actually use the platform — bKash and Nagad deposits that clear in seconds, bet slips placed on mobile during cricket matches, and withdrawals requested after verifying your wallet number. Every clause ties back to real account behaviour. We log your login IP, payment history, and bet patterns to detect breaches; if we suspend an account we explain which term was broken and give you a chance to respond before any balance is forfeited.

Identity Checks

We verify your name matches the wallet or bank account you use for deposits and withdrawals — mismatches trigger a hold until you submit ID or explain the discrepancy, protecting both you and us from fraud.

Bet Integrity

If we detect coordinated betting, late bets placed after a result is known, or systematic arbitrage across our markets, we void the affected wagers and may close the account — this term keeps our odds fair for everyone.

Withdrawal Verification

First-time withdrawals and large requests go through a manual review where we check your deposit source, play history, and wallet ownership — this process takes a few hours but stops unauthorized access to your balance.

Dispute Resolution

If you disagree with a bet settlement or account action, open a support ticket within seven days — we review the logs, explain our decision under these terms, and adjust your balance if we made an error.

TERMS QUESTIONS

Ask About These Terms

If you need clarification on any section of this agreement, or if you believe we have not followed the terms correctly, contact our Bangladesh support team. We respond to terms queries within the same channels we use for general account help — live chat during peak hours, email for detailed questions, and social channels for quick updates. Keep your account number ready when you reach out so we can reference your specific case.

Live Chat Open the chat widget on any page when you are logged in — our team sees your account details automatically and can walk you through clauses that affect your bets, deposits or withdrawals in real time.
Email Support Send detailed terms questions to our support address; include your registered email and account number so we can verify your identity and give you a complete answer about your rights under this agreement.
Social Channels Follow us for announcements when we update these terms or add new rules — we post changes before they take effect so you have time to review them and decide whether to continue using the service.

Common Questions About This Agreement

We suspend your account, freeze any pending withdrawals, and send you a message explaining which clause you breached. Minor issues like a name mismatch can be fixed by uploading ID; serious violations like bonus abuse or match-fixing may result in permanent closure and forfeiture of funds.

No — we post updates on the site and send an email to your registered address at least seven days before the new version takes effect. If you continue using your account after that date, you accept the changes; if not, withdraw your balance and close the account.

Yes, the payment section sets out how we handle wallet deposits, what fees apply if any, and how long you have to dispute a failed or duplicate transaction. Your payment provider's own terms also apply to the transfer itself.

Contact support within seven days of settlement with your bet slip number and evidence of the correct result — we check the official score feed, reverse the error if confirmed, and credit your account the corrected amount within a few hours.

No — each account must be used by the person who registered it, using payment methods in their own name. Shared accounts breach these terms and will be closed, with any winnings voided, because we cannot verify who placed which bets.

Log in, go to account settings, request closure, and withdraw any remaining balance to your verified wallet. We process the closure within 24 hours; once confirmed you cannot reopen the account or create a new one using the same details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.